I am getting this Full message error, "Explorer property "launcherConfigAllowEndUserPin" is unknown" and message ID is "POLICYHANDLERS.LauncherConfigPolicy.UnknownProper ty" on a significant number of systems in my ZENworks environment. I have noticed that most if not all systems are at ZENworks agent version 17.0.0.1252. My ZENworks servers have been updated to ZENworks Configuration Management version 17.1.0.0.

The error leads me to look at my Explorer policy and the first setting "Allow the end user to pin bundles" is unconfigured for the policy. The documentation indicates that this means no, not allowed to pin. When I change the setting to no in the policy, the policy failed to apply. I had to revert back to the previous policy that has the setting unconfigured.

Anyone else experiencing this issue? Have you been about to fix it? What did you do?

Any help would be appreciated.

Tim Overdorf
Cedarville University