A customer is running IDM 4.6.2.

After being logged into UA for some time, for example 7 minutes, and an attempt is made to log out (click name in top right corner, and log out), the loading wheel is shown, and the browser does a flicker and then you are stilled logged in, or so it appears.

This can for example be done from https://idm.customer.com:8443/idmdash/#/requests

So the log out button is clicked but you are just shown the same page again. Then if i try to start a workflow i am not timed out it seems. But, sometimes i cannot start a workflow, and i am redirected to the login page.

So it is not consistent.

Any ideas?