Hi All,
we are facing the below system exception in chrome or safari browser only. There have not been any changes in the code or configuration recently. Until recently the application was working in all browsers, but as of today the application is only functioning in Internet Explorer. The error code received was "4084185". When checked the syslog with this incident id we get the below exception in log.

javax.faces.FacesException: #{login.login}: java.lang.RuntimeException: Did not find time zone for -1 false
at com.sun.faces.application.ActionListenerImpl.proce ssAction(ActionListenerImpl.java:117)
at sailpoint.web.util.SailPointActionListener.process Action(SailPointActionListener.java:30)
at javax.faces.component.UICommand.broadcast(UIComman d.java:315)
at javax.faces.component.UIViewRoot.broadcastEvents(U IViewRoot.java:786)
at javax.faces.component.UIViewRoot.processApplicatio n(UIViewRoot.java:1251)
at com.sun.faces.lifecycle.InvokeApplicationPhase.exe cute(InvokeApplicationPhase.java:81)
at com.sun.faces.lifecycle.Phase.doPhase(Phase.java:1 01)
at com.sun.faces.lifecycle.LifecycleImpl.execute(Life cycleImpl.java:118)
at javax.faces.webapp.FacesServlet.service(FacesServl et.java:593)
at org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:206)
at org.apache.myfaces.webapp.filter.ExtensionsFilter. doFilter(ExtensionsFilter.java:357)
at org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:206)
at sailpoint.web.PageAuthorizationFilter.doFilter(Pag eAuthorizationFilter.java:96)
at org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:206)
at sailpoint.web.PageAuthenticationFilter.doFilter(Pa geAuthenticationFilter.java:331)
at org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:206)
at sailpoint.web.SailPointContextRequestFilter.doFilt er(SailPointContextRequestFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:206)
at sailpoint.web.util.MethodFilter.doFilter(MethodFil ter.java:54)
at org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:206)
at sailpoint.web.util.TimingFilter.doFilter(TimingFil ter.java:88)
at org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:206)
at org.springframework.web.filter.CharacterEncodingFi lter.doFilterInternal(CharacterEncodingFilter.java :75)
at org.springframework.web.filter.OncePerRequestFilte r.doFilter(OncePerRequestFilter.java:76)
at org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:235)
at org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.StandardWrapperValve.invo ke(StandardWrapperValve.java:233)
at org.apache.catalina.core.StandardContextValve.invo ke(StandardContextValve.java:191)
at org.apache.catalina.authenticator.AuthenticatorBas e.invoke(AuthenticatorBase.java:470)
at org.apache.catalina.core.StandardHostValve.invoke( StandardHostValve.java:127)
at org.apache.catalina.valves.ErrorReportValve.invoke (ErrorReportValve.java:103)
at org.apache.catalina.core.StandardEngineValve.invok e(StandardEngineValve.java:109)
at org.apache.catalina.connector.CoyoteAdapter.servic e(CoyoteAdapter.java:293)
at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyo teHandler.java:190)
at org.apache.jk.common.HandlerRequest.invoke(Handler Request.java:311)
at org.apache.jk.common.ChannelSocket.invoke(ChannelS ocket.java:776)
at org.apache.jk.common.ChannelSocket.processConnecti on(ChannelSocket.java:705)
at org.apache.jk.common.ChannelSocket$SocketConnectio n.runIt(ChannelSocket.java:898)
at org.apache.tomcat.util.threads.ThreadPool$ControlR unnable.run(ThreadPool.java:690)
at java.lang.Thread.run(Thread.java:744)
Caused by: javax.faces.el.EvaluationException: java.lang.RuntimeException: Did not find time zone for -1 false
at javax.faces.component.MethodBindingMethodExpressio nAdapter.invoke(MethodBindingMethodExpressionAdapt er.java:101)
at com.sun.faces.application.ActionListenerImpl.proce ssAction(ActionListenerImpl.java:101)
... 46 more
Caused by: java.lang.RuntimeException: Did not find time zone for -1 false
at sailpoint.web.PageCodeBase.calculateTimeZone(PageC odeBase.java:775)
at sailpoint.web.PageCodeBase.setUserTimeZone(PageCod eBase.java:696)
at sailpoint.web.PageCodeBase.initializeUserTimeZone( PageCodeBase.java:700)
at sailpoint.web.LoginBean.setPrincipal(LoginBean.jav a:664)
at sailpoint.web.LoginBean.login(LoginBean.java:523)
at sun.reflect.GeneratedMethodAccessor1128.invoke(Unk nown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(De legatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at com.sun.el.parser.AstValue.invoke(AstValue.java:23 4)
at com.sun.el.MethodExpressionImpl.invoke(MethodExpre ssionImpl.java:297)
at com.sun.faces.facelets.el.TagMethodExpression.invo ke(TagMethodExpression.java:105)
at javax.faces.component.MethodBindingMethodExpressio nAdapter.invoke(MethodBindingMethodExpressionAdapt er.java:87)
... 47 more