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Thread: Fetching attachement on smartphone failes via gmail app

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  1. #1
    Join Date
    Aug 2010
    Location
    Turnhout, Belgium
    Posts
    246

    Fetching attachement on smartphone failes via gmail app

    Hi,

    Normally we use the native email app on our samsungs phones (A3 2016, A3 2017, A5 2016, A5 2017) to connect to the GMS server.
    It works fine for all phones.

    However since some time it is possible to use the gmail app for exchange accounts.
    It works fine however we found out that attachements cannot be downloaded:
    Fetching attachment... test.xlsx 0% -> and it keeps for that status and never gets downloaded.

    However via the standard native mail app the attachment downloading works fine.

    SLES11SP4
    Version: 14.2.2 Build: 145

    Can somebody verify to have the same issue with gmail app and attachments.

    Kr,

    Joeri
    Last edited by jfeyen; 19-Feb-2018 at 09:38 AM.

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