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Thread: ZCM2017U2 Agent Updates keep in PENDING REBOOT state

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  1. #1
    Join Date
    Aug 2010
    Turnhout, Belgium

    ZCM2017U2 Agent Updates keep in PENDING REBOOT state


    We have two new PRIM ZCM2017 servers.

    Yesterday we succesfully upgraded those PRIM servers from ZCM2017U1 to ZCM2017U2.

    Today we are starting to upgrade our managed devices.

    Windows 7 managed devices upgrade from U1 to U2 went fine.

    Windows 10 managed devices upgrade from U1 to U2 did not went fine -> the update gets installed -> then it asks for a reboot -> agent upgrade done -> BUT in ZCC the device(s) are still in PENDING REBOOT state.

    Doing a zac zeus-ref on the managed devices gives the following output:
    Could not trigger ZeUS Refresh. Please check C:\Program Files (x86)\Novell\ZENworks\ZeUS\logs\zac-zeus-messages.log

    Wed Feb 28 16:45:21 CET 2018 java.io.FileNotFoundException: C:\Program Files (x86)\Novell\ZENworks\ZeUS\cache\rmiPort (The system cannot find the file specified)
    at java.io.FileInputStream.open0(Native Method)
    at java.io.FileInputStream.open(Unknown Source)
    at java.io.FileInputStream.<init>(Unknown Source)
    at java.util.Scanner.<init>(Unknown Source)
    at com.novell.zenworks.zeus.invoker.CommandHandler.ge tPortFromZeusCache(CommandHandler.java:107)
    at com.novell.zenworks.zeus.invoker.CommandHandler.tr yToGetRmiPort(CommandHandler.java:77)
    at com.novell.zenworks.zeus.invoker.CommandHandler.tr yToGetRemoteActionImpl(CommandHandler.java:52)
    at com.novell.zenworks.zeus.invoker.RefreshCommandHan dler.handle(RefreshCommandHandler.java:36)
    at com.novell.zenworks.zeus.invoker.ZeusInvoker.main( ZeusInvoker.java:64)

    Anybody had the same issues on Windows 10 build 1709??


    Last edited by jfeyen; 28-Feb-2018 at 05:51 PM.

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