Quote Originally Posted by dwijnesh View Post
Hi All,

I tried to upgrade the Nsure Platform Agent to 2011.1r6.
I followed the below steps but when I checked "nproduct.log", the log application is not able to connect. Please find below the details on logs and steps I followed to upgrade.

Logs from nproduct.log: -
Thu Jul 12 21:55:44 2018 [Novell Audit Cache]: Removed application eDirInst cache file /var/opt/novell/naudit/cache/lc6d87f6eb7e4fa1fc3f367c205295a6e6.
Thu Jul 12 21:56:27 2018 [MonitorHealth]: ClientList.size=1, UploadList.size=0 , close_wait=2, LastMinEPS=0
Thu Jul 12 22:00:05 2018 [Novell Audit Platform Agent]: Attempting to re-establish connection to secure log server for application eDirInst.
Thu Jul 12 22:00:05 2018 [Novell Audit Platform Agent]: Authentication Failure
Thu Jul 12 22:01:09 2018 [Novell Audit Cache]: Removed application eDirInst cache file /var/opt/novell/naudit/cache/lc6d87f6eb7e4fa1fc3f367c205295a6e6.
Thu Jul 12 22:01:27 2018 [MonitorHealth]: ClientList.size=1, UploadList.size=0 , close_wait=2, LastMinEPS=0
Thu Jul 12 22:04:25 2018 [Novell Audit Platform Agent]: Attempting to re-establish connection to secure log server for application eDirInst.
Thu Jul 12 22:04:25 2018 [Novell Audit Platform Agent]: Authentication Failure
Thu Jul 12 22:05:44 2018 [Novell Audit Cache]: Removed application eDirInst cache file /var/opt/novell/naudit/cache/lc6d87f6eb7e4fa1fc3f367c205295a6e6.
Thu Jul 12 22:06:27 2018 [MonitorHealth]: ClientList.size=1, UploadList.size=0 , close_wait=2, LastMinEPS=0
Thu Jul 12 22:11:27 2018 [MonitorHealth]: ClientList.size=1, UploadList.size=0 , close_wait=2, LastMinEPS=0
Thu Jul 12 22:14:25 2018 [Novell Audit Platform Agent]: Attempting to re-establish connection to secure log server for application eDirInst.
Thu Jul 12 22:14:25 2018 [Novell Audit Platform Agent]: Authentication Failure
Thu Jul 12 22:15:45 2018 [Novell Audit Cache]: Removed application eDirInst cache file /var/opt/novell/naudit/cache/lc6d87f6eb7e4fa1fc3f367c205295a6e6.
Thu Jul 12 22:16:27 2018 [MonitorHealth]: ClientList.size=1, UploadList.size=0 , close_wait=2, LastMinEPS=0
Thu Jul 12 22:21:27 2018 [MonitorHealth]: ClientList.size=1, UploadList.size=0 , close_wait=2, LastMinEPS=0
Thu Jul 12 22:22:13 2018 [Novell Audit Platform Agent]: Attempting to re-establish connection to secure log server for application eDirInst.
Thu Jul 12 22:22:13 2018 [Novell Audit Platform Agent]: Authentication Failure
Thu Jul 12 22:23:15 2018 [Novell Audit Cache]: Removed application eDirInst cache file /var/opt/novell/naudit/cache/lc6d87f6eb7e4fa1fc3f367c205295a6e6.
Thu Jul 12 22:24:25 2018 [Novell Audit Platform Agent]: Attempting to re-establish connection to secure log server for application eDirInst.
Thu Jul 12 22:24:25 2018 [Novell Audit Platform Agent]: Authentication Failure

Steps followed to upgrade NSure Platform Agent: -
Backup of "logevent.conf"
stop edirectory
import the public key
unload "auditDS"
install "rpm -Uvh novell-AUDTplatformagent-2.0.2-81.x86_64.rpm"
install "rpm -Uvh novell-AUDTedirinst-8.8.8.11-2.x86_64.rpm"
replace the logevent.conf with the original one.
restart edirectory
Load "auditDS"

Please let me know what i did wrong and how i can resolve this.

Thank you in advance.
I can only guess this is sending to Sentinel of some version.....what does it's server0.0.log say?