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Thread: Folders empty - only 2 Zone.Identifier files

  1. #1
    Join Date
    Oct 2018
    Posts
    8

    Folders empty - only 2 Zone.Identifier files

    So the problems continue. A few folders that I use for pdf storage now appear empty and only include 2 Zone.Identifier files. Also includes a long header PART file. Attach the screenshot below.

    Last edited by euchas; 09-Nov-2018 at 11:54 AM.

  2. #2
    Join Date
    Oct 2018
    Posts
    8

    Re: Folders empty - only 2 Zone.Identifier files


  3. #3
    Join Date
    Feb 2017
    Posts
    8

    Re: Folders empty - only 2 Zone.Identifier files

    Hi Euchas,

    How did you upgrade the client? Did you use msi installer or exe file?
    Also could you please let me know the .NET framework version in your windows machine?

  4. #4
    Join Date
    Nov 2018
    Posts
    3

    Re: Folders empty - only 2 Zone.Identifier files

    Hi,

    Could you please provide desktop log files and also data base file for analysis?
    Path: "%localappdata%/Novell/Filr".
    It will help us in debugging the issue.

    Regards,
    Shivaji

  5. #5
    Gertfried Zobel NNTP User

    Antw: Folders empty - only 2 Zone.Identifier files


    Hi,



    just to tell you that you are not alone.

    I am suffering on the same thing.






    kind regards

    Gerd Zobel
    The NetWorker GmbH
    www.the-networker.de





    >>> euchas<euchas@no-mx.forums.microfocus.com> 09.11.2018 11:54 >>>







    So the problems continue. A few folders that I use for pdf storage now

    appear empty and only include 2 Zone.Identifier files. Also includes a

    long header PART file. Attach the screenshot below.



    [image: https://imgur.com/a/dgSPR8C]









    --

    euchas

    ------------------------------------------------------------------------
    euchas's Profile: https://forums.novell.com/member.php?userid=173621


    View this thread: https://forums.novell.com/showthread.php?t=510185

  6. #6
    BSCHOOFS is offline Micro Focus Employee - Ultra Contributor
    Join Date
    Jun 2016
    Posts
    99

    Re: Antw: Folders empty - only 2 Zone.Identifier files


    Can you verify whether the .NET version got updated?

    Filr 3.4.2 required .NET 4.6.2 or later.



    >>> Gertfried Zobel<Gertfried.Zobel@the-networker-without-spam.de> 19/11/2018 01:06 >>>


    Hi,




    just to tell you that you are not alone.

    I am suffering on the same thing.






    kind regards

    Gerd Zobel
    The NetWorker GmbH
    www.the-networker.de




    >>> euchas<euchas@no-mx.forums.microfocus.com> 09.11.2018 11:54 >>>







    So the problems continue. A few folders that I use for pdf storage now

    appear empty and only include 2 Zone.Identifier files. Also includes a

    long header PART file. Attach the screenshot below.



    [image: https://imgur.com/a/dgSPR8C]









    --

    euchas

    ------------------------------------------------------------------------
    euchas's Profile: https://forums.novell.com/member.php?userid=173621


    View this thread: https://forums.novell.com/showthread.php?t=510185

  7. #7
    Gertfried Zobel NNTP User

    Re: Antw: Folders empty - only 2 Zone.Identifier files


    Hi Bart,



    Device 1: PC with windows 10, 1803 => .NET 4.7

    Device 2: Notebook Windows 10, 1803 => .NET 4.7



    Windows Update sais i am up-to-date ...




    kind regards

    Gerd Zobel
    The NetWorker GmbH
    www.the-networker.de





    >>> Bart Schoofs<BSchoofs@no-mx.forums.microfocus.com> 19.11.2018 05:26 >>>


    Can you verify whether the .NET version got updated?

    Filr 3.4.2 required .NET 4.6.2 or later.




    >>> Gertfried Zobel<Gertfried.Zobel@the-networker-without-spam.de> 19/11/2018 01:06 >>>


    Hi,




    just to tell you that you are not alone.

    I am suffering on the same thing.






    kind regards

    Gerd Zobel
    The NetWorker GmbH
    www.the-networker.de





    >>> euchas<euchas@no-mx.forums.microfocus.com> 09.11.2018 11:54 >>>







    So the problems continue. A few folders that I use for pdf storage now

    appear empty and only include 2 Zone.Identifier files. Also includes a

    long header PART file. Attach the screenshot below.



    [image: https://imgur.com/a/dgSPR8C]









    --

    euchas

    ------------------------------------------------------------------------
    euchas's Profile: https://forums.novell.com/member.php?userid=173621


    View this thread: https://forums.novell.com/showthread.php?t=510185

  8. #8
    BSCHOOFS is offline Micro Focus Employee - Ultra Contributor
    Join Date
    Jun 2016
    Posts
    99

    Re: Antw: Folders empty - only 2 Zone.Identifier files


    Is the user that is logged in an administrator user or a normal one?

    In case of a normal one, can you execute the Filr installer "run as Administrator" and "repair" the installation?



    Kind Regards,

    Bart.



    >>> Gertfried Zobel<Gertfried.Zobel@the-networker-without-spam.de> 19/11/2018 18:55 >>>


    Hi Bart,




    Device 1: PC with windows 10, 1803 => .NET 4.7

    Device 2: Notebook Windows 10, 1803 => .NET 4.7




    Windows Update sais i am up-to-date ...




    kind regards

    Gerd Zobel
    The NetWorker GmbH
    www.the-networker.de




    >>> Bart Schoofs<BSchoofs@no-mx.forums.microfocus.com> 19.11.2018 05:26 >>>


    Can you verify whether the .NET version got updated?

    Filr 3.4.2 required .NET 4.6.2 or later.



    >>> Gertfried Zobel<Gertfried.Zobel@the-networker-without-spam.de> 19/11/2018 01:06 >>>


    Hi,




    just to tell you that you are not alone.

    I am suffering on the same thing.






    kind regards

    Gerd Zobel
    The NetWorker GmbH
    www.the-networker.de




    >>> euchas<euchas@no-mx.forums.microfocus.com> 09.11.2018 11:54 >>>







    So the problems continue. A few folders that I use for pdf storage now

    appear empty and only include 2 Zone.Identifier files. Also includes a

    long header PART file. Attach the screenshot below.



    [image: https://imgur.com/a/dgSPR8C]









    --

    euchas

    ------------------------------------------------------------------------
    euchas's Profile: https://forums.novell.com/member.php?userid=173621


    View this thread: https://forums.novell.com/showthread.php?t=510185

  9. #9
    Join Date
    May 2014
    Location
    Minnesota, USA
    Posts
    86

    Re: Antw: Folders empty - only 2 Zone.Identifier files

    I am seeing this exact issue here on campus with clients updated via the dialog on Windows 10. Hoping there is a known issue I can work around.

  10. #10
    Join Date
    May 2014
    Location
    Minnesota, USA
    Posts
    86

    Re: Antw: Folders empty - only 2 Zone.Identifier files

    Also, where can we find older versions of the desktop clients so that we can help individual users?

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