Our ZCM installation is more than 3 years old. For the first time in memory ZCC is defaulting to connect through join proxy when a user is inside the network. The join proxy is in our DMZ and it fails to connect.

Its not a big deal to go into the connect dialog to remove the join proxy option. I'm mostly concerned as to why its being detected as requiring a join proxy.

There are multiple locations and multiple network environments defined. The location and network environment are defined without a join proxy and set to override the closest server. The location is being detected correctly .

Any ideas?