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Thread: System update does not show progress on ZCC

  1. #1
    Join Date
    Mar 2008
    Posts
    392

    System update does not show progress on ZCC

    (Single primary ZCM 2017U4 appliance)

    Some time around 2017U2 or U3, it appears that when you push out an agent update to a WS and monitor it in the ZCC on the 'System Update Overview - Status by Device' dialog, the status column no longer updates in real time. So you have no idea what the status is of the update that you are pushing out. Event if you do an agent refresh, it will not show the progress. And when the update is finished and the WS has rebooted, it still will show just 'Update Assigned' for the status. It looks like you have to click back to the 'System Update Overview' to see if the agent has been updated successfully.

    Is this working as designed? If so, why the heck was it designed this way? Up until recently, you could always see the current status of the agent update on this screen. Is there any way to fix it so it properly shows the update status?

    Thanks,

    Dan

  2. #2
    Join Date
    May 2016
    Posts
    1,719

    Re: System update does not show progress on ZCC

    dchunt,

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  3. #3
    Join Date
    Jan 2010
    Location
    Toronto, Canada, Planet Earth, (originally from Montreal)
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    2,417

    Re: System update does not show progress on ZCC

    In article <dchunt.8vbg61@no-mx.forums.microfocus.com>, Dchunt wrote:
    > Some time around 2017U2 or U3, it appears that when you push out an
    > agent update to a WS and monitor it in the ZCC on the 'System Update
    > Overview - Status by Device' dialog, the status column no longer updates
    > in real time. So you have no idea what the status is of the update that
    > you are pushing out.


    Hi Dan
    Looks like it isn't something the others have really looked at just like I
    haven't yet.
    Which browser(s) are you using? Since it is a page refresh issue, perhaps
    a different browser may make a difference.

    If that doesn't do it and nobody else pipes up, perhaps creating a new
    Idea on this https://ideas.microfocus.com/MFI/novell-zcm
    on a quick look, I don't see anything like this, but a closer read of the
    other ideas might have something close enough to be worth adding your
    support to. And please do post the Idea link you create here so others
    can find easily.


    Andy of
    http://KonecnyConsulting.ca in Toronto
    Knowledge Partner
    http://forums.novell.com/member.php/75037-konecnya
    If you find a post helpful and are logged in the Web interface, please
    show your appreciation by clicking on the star below. Thanks!


  4. #4
    Join Date
    Mar 2008
    Posts
    392

    Re: System update does not show progress on ZCC

    Andy, this appears to be intermittant. In some cases I do see the progress showing under the Status column, but in other cases I don't. Sometimes going back to the System Update Overview, then clicking the link of the WS that the system update is being applied to will then show a progress indicator.

    FWIW,

    Dan

  5. #5
    Join Date
    Jan 2010
    Location
    Toronto, Canada, Planet Earth, (originally from Montreal)
    Posts
    2,417

    Re: System update does not show progress on ZCC

    In article <dchunt.8wk41c@no-mx.forums.microfocus.com>, Dchunt wrote:
    > Andy, this appears to be intermittant. In some cases I do see the
    > progress showing under the Status column, but in other cases I don't.
    > Sometimes going back to the System Update Overview, then clicking the
    > link of the WS that the system update is being applied to will then show
    > a progress indicator.


    Shows how I don't expect it to be changing in real time. Launch it over
    night and periodically check, but on a long enough cycle that the ZEN
    console has timed me out all together.


    Andy of
    http://KonecnyConsulting.ca in Toronto
    Knowledge Partner
    http://forums.novell.com/member.php/75037-konecnya
    If you find a post helpful and are logged in the Web interface, please
    show your appreciation by clicking on the star below. Thanks!


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