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Thread: Gwava 7 - to many false positve Spam - How to report

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  1. #1
    Join Date
    Mar 2008
    Posts
    53

    Gwava 7 - to many false positve Spam - How to report

    Hi,
    we are Currently runnning Gwava 7 rev 623.
    Lately the Antispam engine (Cyren ?) started to report to many false positive messages as spam.
    How can we report such false positives back ?

    kind regards

  2. #2
    Join Date
    May 2008
    Location
    Calgary, Alberta Canada
    Posts
    1,208

    Re: Gwava 7 - to many false positve Spam - How to report

    heinsohn-wibo wrote:

    >
    > Hi,
    > we are Currently runnning Gwava 7 rev 623.
    > Lately the Antispam engine (Cyren ?) started to report to many false
    > positive messages as spam.
    > How can we report such false positives back ?
    >
    > kind regards


    You can always open a Service Request from the GWAVA Customer Center.

    --
    Kevin Boyle - Knowledge Partner
    If you find this post helpful and are logged into the web interface,
    please show your appreciation and click on the star below this post.
    Thank you.

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